Introduction
Welcome to Wool Online. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, www.woolonline.co.za (the “Site”).
1. Information We Collect
Personal Information
We may collect the following personal information when you use our Site:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment information (credit/debit card details, bank account information)
- Any other information you provide voluntarily
Non-Personal Information
We may also collect non-personal information such as:
- Browser type
- IP address
- Pages you visit on our Site
- Time spent on those pages
- Referring website addresses
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate with you regarding your orders and inquiries
- Improve our Site and services
- Personalize your experience on our Site
- Send you promotional materials and newsletters (if you have opted in)
- Conduct market research and analysis
3. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following cases:
- To trusted third-party service providers who assist us in operating our Site, conducting our business, or serving our customers, provided those parties agree to keep your information confidential
- To comply with legal obligations, enforce our Site policies, or protect our or others’ rights, property, or safety
4. Security
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secure networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. Additionally, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
5. Your Consent
By using our Site, you consent to our Privacy Policy.
6. Changes to Our Privacy Policy
If we decide to change our Privacy Policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change.
7. Contacting Us
If there are any questions regarding this Privacy Policy, you may contact us using the information below:
Wool Online
info@woolonline.co.za